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To attend to the needs of shelter residents, assist in shelter/office upkeep, provide crisis intervention, and document all client services and complete reports. Ensure the residents are safe and secure during your shift.
SPECIAL QUALIFICATIONS:
1. Reliable, responsible, good communication skills, maturity, and good listening skills.
2. Ability to maintain confidentiality.
3. Willingness to become familiar with issues of domestic violence. Completion of 24 hours of core advocacy training Live zoom, 16.25 hours of OVC VAT training online modules, 6 hours of trauma training and 32-40 hours on hands training provided by EI Refugio.
4. Ability to work holidays and flexibility in providing coverage as needed.
5. Must be at least 21 years of age.
6. Must pass background check.
DUTIES:
1. Provide crisis intervention as needed.
2. Attend to the needs of residents during the shift. To interact with residents in a caring and compassionate manner while maintaining boundaries.
3. To be a team with other shelter advocates in exploring and enforcing shelter safety measures.
4. Performs light cleaning and maintenance of offices/shelter facilities, including but not limited to vacuuming, trash removal, bathroom sanitation, minor maintenance and repairs, restocking supplies, sweeping and mopping floors, cleaning the kitchen area, completing laundry, sanitizing shelter rooms, making beds, and maintaining the playground area.
5. Assess clients for eligibility of shelter services. If admitted, complete intake, referral and develop goals/safety plan with client for the course of their stay.
6. Assist in clerical, filing, organization, and supportive services.
7. Attend staff meeting weekly Tuesdays at 3:00 pm and partake in professional development training as requested (20 hours per year, CPR, and trauma/dv trainings).
8. Conduct hourly Security Checks of the building.
9. Timely and accurate documentation of client services and reporting, including but not limited to daily log, daily case notes, crisis notes and safety notes etc.
10. All other duties as assigned